www.svsoaps.com

Policies

Do you take custom and wholesale orders? TOP

I do take wholesale orders as well as custom orders. Please feel free to contact me with any requests. Check back often for new items.

silvia@svsoaps.com

How long after I have placed my order can I expect my purchase to arrive? TOP

Your order will be shipped to you within 1-4 days (usually within 24 hours) from the time the order and payment are received. You will receive an email confirming your order and an email informing you of shipping details and your tracking number once your order has shipped.

I will refund the difference via Paypal, if you pay $1.00 or more above actual shipping cost.

What type of payments do you accept? TOP

Currently I accept Paypal, RME, money orders, and checks, Visa, Mastercard, Amex, Discover Card...

All orders not paid for within four days of purchase will be cancelled. For orders paid by check, your items will be shipped out when payment has been received and payment is cleared by the bank.

You can pay for your purchases through PayPal where you can use your Visa, Mastercard or American Express credit card. (You do not have to have a paypal account to pay through paypal)

If you have any questions about payments please feel free to contact me at:

silvia@svsoaps.com

Do you ship outside of the United States? TOP

Yes, new International shipping rates will be posted soon.

In the mean time if you would like to purchase from my site and live outside of the U.S. please contact me at:

silvia@svsoaps.com

How do I pay with my Credit Card? TOP

To pay with your credit card go to your shopping cart and check out.

Click on Credit card or direct cash payment via PayPal button.

Enter Name and Credit Card info.

What's your return policy? TOP
I want my customers to be 100% completely satisfied with their purchase. I will accept all returns, unopened in their original packaging. I will, of course, immediately replace or issue a full refund for any product that be damaged during shipment. I will refund the full purchase price minus the shipping costs.

What is the difference between commercial soap and handmade soap? TOP
Commercial soap is usually manufactured using synthetic detergents and chemicals that can strip away the skin's protective oils. One of the most beneficial by-products of the soap making process is the production of glycerin, a humectant that draws moisture to the skin. Large amounts of glycerin is removed in the commercial production process and used to make other beauty products. Only a small quantity of glycerin remains in commercially produced soaps. Commercially produced soaps are made with artificial ingredients, chemicals and harsh detergents.

Handmade soap however, completely incorporates and retains all of this natural glycerin, a major benefit in handmade soap. Glycerin attracts moisture to your skin and each bar of handmade soap you use is thereby providing your skin with more moisturizing properties than commercial soap. Also, handmade soaps which are blended with nature's own pure vegetable oils and butters, pure essential oils and organic botanicals. These ingredients are a healthier alternative for cleansing your precious skin. No artificial ingredients or chemicals are included in 100% natural, handmade soap.

PLEASE READ THE INGREDIENTS ON PRODUCT LABELS. Please be aware if you have allergies what is sensitive on your skin. Natural and organically grown ingredients, as wonderful as they are, sometimes cause allergic reactions for some people (think poison ivy). We want you to enjoy our products, but if you are allergic to oats and seafood, for example, please do not use products that have oatmeal or seaweed listed on the label.